StaffHQ Request a pilot

AI staff handbook bot

Your staff handbook answers every staff question — and shows you what it's missing.

Bring your policies, SOPs, and onboarding checklists. Staff get instant cited answers; managers see which questions your documents never answer.

Concierge pilot onboarding is now open for a small number of teams.

The same questions, every week

Small teams usually have a handbook. Nobody reads it, so the answers live in one office manager's head.

Repeated interruptions

"How do I request leave?" "Who do I call if I'm sick?" Managers answer the same questions again and again.

Docs nobody can find

Policies sit in PDFs, shared drives, and old emails. New hires give up and ask a colleague instead.

Gaps you can't see

You don't know which questions staff have that your documents never answer, until something goes wrong.

How it works

  1. 1

    Send your documents

    Handbooks, policies, SOPs, and onboarding checklists in PDF, DOCX, TXT, or Markdown. During the pilot we set this up with you.

  2. 2

    Staff ask in plain English

    Employees ask questions and get answers that cite the section they came from. If the documents don't cover it, the bot says so.

  3. 3

    Managers fill the gaps

    See unanswered questions and the documentation that is missing, so the handbook improves over time.

Cited answers, not guesses

Every answer points back to the document and section it came from, so staff can verify it and managers can trust it. When there is no source, the bot says "I don't know."

Sample conversation. A fictional example showing how StaffHQ answers staff questions after your handbook, policies, and SOPs are imported.

Browse and download the sample handbook documents behind this demo

Sample Dental Group · Staff Help Desk Demo
How much notice do I need to give for annual leave?
Request annual leave at least 14 days in advance through your clinic manager. Leave over 5 consecutive days needs 30 days notice.
What do I do if I'm too sick to come in?
Call your clinic manager at least 1 hour before your shift starts. A text message alone isn't enough. A medical certificate is required after 2 consecutive days.
Can I bring my dog to the clinic?
I don't know from the uploaded documents. Nothing in the handbook covers pets in the workplace. I've flagged this for your manager.
No source found · logged as a documentation gap

Built for teams of 10–250

Best suited to businesses with repeated policy and onboarding questions and no dedicated HR team.

  • Clinics & allied health
  • Franchises & local services
  • Restaurants & hospitality
  • Small agencies
  • Retail & service teams
  • Trades & field service

Simple pilot pricing

Introductory pilot pricing for early customers. We confirm scope, limits, and terms with you before setup begins.

Starter

$49/mo

  • For teams up to 25 staff
  • One handbook collection
  • 500 cited AI answers per month
Best for growing teams

Growth

$149/mo

  • For teams up to 100 staff
  • Onboarding checklists
  • 3,000 cited AI answers per month

Pro

$299/mo

  • For teams up to 250 staff
  • Unanswered-question and missing-doc reports
  • Multiple document collections

Concierge setup

$499 one-time

  • Send us your existing handbook and docs
  • We convert, import, and test them with you
  • Pairs with any monthly plan

Trust, security & limits

Your documents

Answers are intended to come only from the documents you provide, and every answer cites its source. During a pilot we import your handbook over a channel we agree with you, and we'll tell you plainly how it is stored and who can access it.

Concierge pilot setup

During early access, each pilot is set up by hand: we organize your documents, configure the answer workflow, and review real staff questions with you.

Not legal or HR advice

StaffHQ is an information tool, not a lawyer or HR professional. AI answers can be wrong or out of date. Staff should check the cited source, and your own policies should be reviewed by a qualified person before you rely on them for employment decisions or legal compliance.

What StaffHQ gives you

  • Concierge handbook setup and pilot onboarding
  • Streamlined document import and cited-answer workflows
  • Admin analytics and question reports
  • Slack/Teams and SSO integrations

Run a pilot with your handbook

Tell us about your team and we'll reply to arrange a concierge setup. No payment is taken on this page.

  • ✓ Best for owners, operators, and office managers of teams with 10–250 staff
  • ✓ Works with handbooks, SOPs, policies, and onboarding docs
  • ✓ Concierge setup ($499 one-time) plus $49–$299/mo pilot plans
  • ✓ Setup and monthly pilot terms are confirmed before any payment

Limited spots: we're onboarding only a few pilot teams at a time so each setup gets hands-on attention. We reply within 1 business day, and teams with a handbook ready can be set up fastest.

Prefer email? Contact [email protected]. Or use the 15-minute pilot review page .

Request a pilot

Takes about 2 minutes. We use this to check pilot fit (best for teams that field the same policy and onboarding questions every week) and plan your first handbook import.

We'll use this only to reply about your pilot request. Please don't send sensitive employee records or personal data. No payment details are collected and there is no obligation.