Best for
Focused SMB teams
practice managers and owners of GP clinics, physio, dental, psychology, and other allied health practices with 10–250 staff
For clinics and allied health
Give clinic staff instant answers from your own SOPs and policies
StaffHQ helps clinics and allied health practices turn onboarding packs, front-desk SOPs, and policy documents into cited answers for reception, clinicians, and locums.
Problem
Repeated questions
Practice managers answer the same questions about rosters, leave, cancellations, infection control, and front-desk procedures, while new clinicians and locums piece things together from PDFs and word of mouth.
Outcome
Cited answers
Staff ask in plain English and get answers cited to your own documents, and the practice manager sees which procedures are unclear or undocumented.
Example questions StaffHQ answers
- New reception hire asks how to handle a late cancellation or no-show
- Locum clinician asks where room, equipment, and handover procedures are documented
- Staff check leave, sick-day, and roster-swap policy without messaging the practice manager
- Manager reviews unanswered questions to find gaps in SOPs and onboarding packs
Why StaffHQ starts with handbook Q&A
StaffHQ focuses on the highest-value first step: turn existing staff documents into cited answers, then show managers which questions still need clearer documentation. Your team gets practical help without a payroll, scheduling, ATS, or HRIS migration.
Not legal or HR advice. StaffHQ is an information tool. AI answers can be wrong or out of date, so staff should check cited source documents and managers should review policies with qualified advisors.
Pilot offer
- ✓ $499 concierge setup to convert/import existing handbook docs
- ✓ $49–$299/mo pilot plans for early SMB teams
- ✓ Concierge setup available now; self-serve document upload coming next
- ✓ No payment details collected until pilot scope is agreed